LIVE DEMOClip Dock
Drop in a long video, X Space or community call and get captioned vertical clips, chapters and a transcript. You approve every clip, and guests approve theirs.
Yours in 3 to 5 days
$100Base · Solana
Picture this
Who it is for
Tama Walker spent eleven years running a call center team in Rotorua, and now he is the whole support team for a small savings dapp on Base and Arbitrum. Tickets arrive in the in-app widget, email, Discord and Telegram, and half of them say 'where is my money' with a transaction hash and nothing else. Help Hull puts every ticket in one queue with a timer, reads the hash and explains in plain words whether it reverted, is still pending, landed on the wrong chain or is waiting on an approval, and drafts a reply that Tama edits and sends. It never DMs a user first and never asks for a seed phrase, and every reply says so.
Two ways to own it
What you get
Base$100
Yours in 3 to 5 days
One support desk for one dapp: an in-app help widget, an email address, a Discord ticket channel and a Telegram group feeding one queue with SLA timers; a transaction reader for Base, Arbitrum and Ethereum that explains reverted, pending, wrong chain and missing approval cases in plain words; drafted replies a human edits and sends; a macro library; fixed scam safe lines on every reply; and a weekly report of top ticket causes.
- You choose: accent color, logo and widget copy
- You choose: chains for the transaction reader
- You choose: macros and SLA targets
- You choose: channels connected
Customfrom $1,500
Built around you
Reshape it entirely: new features, your flows, your brand end to end, integrations you need. We scope it with you.
- Everything in Base
- Custom features and design
- Priority build
Why it is new
What exists today, and what this does differently
What is new
Help desks (Zendesk, Intercom, Help Scout) are mature, and some add AI drafted replies. What is new for a dapp is the transaction reader: a pasted hash is decoded into a plain explanation with the likely fix, across chains, before a human writes back. Add one queue for widget, email, Discord and Telegram, scam safe reply rules that are not a setting, and a weekly report of which contract calls cause the most tickets.
Closest things out there
Zendesk, Intercom and Help Scout for queues and macros, with AI reply drafts; block explorers such as Etherscan and Basescan, and Tenderly's transaction debugger, for reading a transaction by hand.
Checked with web searches in October 2026. A search is not proof that nothing similar exists, and the market moves fast, so we recheck before every build.
What it unlocks
The human in it
A scared user gets a calm, specific answer about their own transaction, from a real person, in minutes instead of a day.
The Regatta Board
Races Help Hull can enter
2 live races fit this app. Each one says why, with its prize and countdown. The rule on existing code is on the race page.
GRANTBaseapply any timeBase Builder GrantsFundingNot announcedROLLINGapply any timeWhy it fits. Support tooling that keeps real Base users from giving up can fit; check current terms.74 other apps can enter tooSee the raceGRANTArbitrumapply any timeArbitrum Foundation Grants / DAO programsFundingNot announcedROLLINGapply any timeWhy it fits. User support infrastructure for Arbitrum apps can fit; check current terms.30 other apps can enter tooSee the race
See every race on the boardWhat you own
The whole app, not a starter kit.
A complete dapp support desk business you own: small teams run their tickets from every channel in one queue with a transaction reader, pay you monthly by seats and volume, and your console runs pricing, growth, desk rules and the agent.
Base price · $100
The user app, complete
Every buyer gets the same finished app. Basic branding and copy changes come through a quick form.
Illustrated home with today's queue and first run onboardingHome
Three step welcome that connects the widget, email and Discord, then the one next action, the time back estimate and live stats.One queue for every channelQueue
Widget, email, Discord and Telegram tickets in one list with channel badges, first reply timers and owners.Transaction reader with four playable casesReader
Paste a hash and see it decoded: a revert for a small approval, a stuck pending transaction, funds on the wrong chain, and a healthy transaction that only looks missing.Drafted reply a person sendsReader
The draft built from the decoded result, editable, with the fixed safety lines; nothing sends without the Send button.Scam safe linesReader
Never message first and never ask for a seed phrase lines on every reply, plus an allowlist for links.Macro libraryQueue
Saved replies for common cases, with placeholders for the user's own transaction details.Weekly cause reportQueue
Tickets grouped by cause and contract function, with a chart of the top five.Plan, permissions, vision and inviteMe
Plans sheet with simulated USDC checkout, the desk's hard limits, a share card and a teammate invite link.Paywall with locked featuresQueue
Discord and Telegram channels, more chains and the cause report unlock by plan inside the user app.Add-on
Owner console
Your admin side: revenue, paywall editor, users, rules and the agent log.
Revenue dashboard and live paywall editorRevenue
MRR chart, rename tiers, set prices and gates; the user app updates right away.Payments and pay methodsRevenue
Incoming USDC payments and toggles for USDC on Base, other chains and card.Desk rulesRules
Default SLA targets, link allowlist, contact retention and the confidence level under which the reader marks a result as unsure.Agent log with failures and adaptationsAgent
An outage morning replayed: what the reader decoded, where it got a proxy contract wrong and how it changed course, plus monthly running costs.Roadmap with build requestsRoadmap
v1 included, v2 and v3 add-ons with prices and a Build this with DEPLOYR request.Top-up
Growth and referrals
Referral and growth mechanics, switched on when you are ready to grow.
Relief card growth loop and sourcesGrowth
Installs by source, the shared explanation loop and a partner dapp invite run.The money path, built in
How it earns for you
Dapp teams pay a monthly plan by seats, channels and ticket volume. Solo builders stay free, which keeps installs growing; teams with real users pay for every channel, more chains and the cause report.
DinghyFreeOne person, widget and email, 150 tickets a month, reader on Base and macros.
Hull$49 per monthFive people, Discord and Telegram too, 2,000 tickets a month, reader on Base, Arbitrum and Ethereum, SLA timers and the cause report.
Fleet$149 per monthSeveral dapps, unlimited people, more chains, exports, shared macros and a custom widget domain.
Prices are yours to set. Illustrative, not a promise of income.
Growth loops, built in
How it spreads
- A small 'support by Help Hull' line on the widget that other founders notice
- Plain transaction explanations users screenshot and share
- The weekly cause report founders forward to developers and partners
- Teammate and founder invite links counted as referrals in the owner console
Roadmap · build the next phase with us
Where it goes next
v1 included
One queue with a transaction reader- Widget, email, Discord and Telegram in one queue
- Reader on Base, Arbitrum and Ethereum
- Drafted replies a person sends
- Scam safe lines and link allowlist
- Plans, paywall editor and payouts
v2
Fewer tickets- Help articles drafted from the top causes
- In-app status line for known issues
- Solana and Optimism in the reader
v3
Shared explanations- Shared library of plain explanations for common contract errors
- Multi product desks with shared macros
- White label widget and domain
The pitch, ready for investors and grant reviewers
Unlocked when your app is paid in full
Your 2 minute demo script
Unlocked when your app is paid in full
Make it entirely yours
Your logo and widget copy, more chains including Solana, a help center site, CRM or Linear connectors, or a white label domain are scoped and priced together.
BLUEPRINT
Why it matters and how it really works
The recipe (how it is built, the data, costs, risks, build order, the pitch and the demo script) is unlocked when your app is paid in full.
The need
Dapp users who hit a problem do not know where to ask, so they ask everywhere: the help widget, email, Discord, Telegram and replies on X. Most tickets are a panicked 'where is my money' with a transaction hash, and the support person has to open an explorer, figure out which chain it is on, decode why it reverted and write an answer a non technical person understands. Meanwhile impersonators DM the same user pretending to be support. Small teams lose users not to bugs but to slow, confusing support.
What exists and what is new
Help desks exist and are excellent: Zendesk, Intercom and Help Scout run queues, macros and AI reply drafts. Explorers and Tenderly decode transactions for people who know how to read them. Help Hull joins the two for a small dapp team: one queue for widget, email, Discord and Telegram, a transaction reader that turns a hash into a plain explanation and a likely fix, drafted replies that a human always sends, and scam safe lines that cannot be turned off. Research verdict: exists in parts, medium novelty in the combination.
The data it runs on
Unlocked when your app is paid in full
1.The mission
Make getting help with a dapp feel like calling a good help line: one place to ask, a real person, and a clear answer about your own transaction.
2.Why people can't resist it
Paste a hash, get a sentence Reverted because the approval was too small. Still pending because gas was set too low. Landed on Arbitrum, not Base. The reader says it in one sentence and suggests the fix.
One queue, one timer Widget, email, Discord and Telegram tickets land in one list with a clock on each. Nobody gets answered twice and nobody gets forgotten.
We never DM first Every reply ends with the same two lines: we never message you first and we never ask for your seed phrase. Users learn it, and impersonators lose.
3.How it works for real
Unlocked when your app is paid in full
4.Pricing
Cost per use: unlocked when your app is paid in full.
Dinghy Free
One person, widget and email, 150 tickets a month, transaction reader on Base and macros.
Hull $49 per month
Up to five people, widget, email, Discord and Telegram, 2,000 tickets a month, reader on Base, Arbitrum and Ethereum, SLA timers and the weekly cause report.
Fleet $149 per month
Several dapps, unlimited people, more chains, exports, shared macros across products and a custom widget domain.
5.Growth loop
The widget carries a small 'support by Help Hull' line, and the plain transaction explanations get screenshotted and shared by relieved users. The weekly cause report is something founders forward to their developers, and a fixed confusing screen means fewer tickets, which teams notice and tell other teams about.
6.Risks and guardrails
Unlocked when your app is paid in full
7.Build order
Unlocked when your app is paid in full
8.Where this is going
- Now
One queue for a small dapp team, a transaction reader that speaks plain words, and replies a person sends. - Next
More chains, help articles written from the top causes, and an in-app status line when a known issue is live. - Later
A shared library of plain explanations for common contract errors, so every small dapp starts with good answers. - The world it builds
When something goes wrong onchain, a person asks in one place and gets a calm, true answer about their own transaction, and nobody pretending to be support gets there first.
Costs and tools are estimates at the time of writing. General information only, not legal or financial advice.
OWNER PLAYBOOK
Own it, then chart your voyage
Nine routes from one vessel. Tap a port to open its chart.
Why own Help Hull
Every small dapp with real users has a support problem that looks like a pile of transaction hashes and the words 'where is my money'. Owning Help Hull means you run the desk that puts every ticket from the widget, email, Discord and Telegram into one queue, reads a pasted transaction and explains it in plain words, and drafts a reply that a person sends. It never messages users first, never asks for a seed phrase and never sends anything without a human pressing send. Start with one dapp whose users you already help, then offer it to every founder who answers support from their phone at midnight.
What’s stopping you?
“I do not understand transactions well enough to run this.”
That is the point of the reader. It shows the decoded result, the evidence and a plain sentence, and you learn the common causes within a week. The delivery guide includes a one page cheat sheet of the ten causes behind most tickets.
“What if the reader explains a transaction wrong?”
It will sometimes, especially with unusual contracts. It marks unsure results, shows the evidence it used, and a person always reads and sends the reply. You never ship an answer you did not check.
“Will Discord, Telegram or email providers block it?”
Help Hull is built to stay inside their terms: it only works in channels the team connected, answers people who opened a ticket, never DMs anyone first and never sends bulk mail. Read each platform's developer terms once anyway.
“Zendesk and Intercom exist. Why would a dapp pay me?”
They are great general help desks. You win on the transaction reader, the crypto safety rules and your own setup work: you write the macros with the team and know their contracts. Small teams buy the person who understands their users.
A revenue ladder, step by step
Monthly plans per dapp by seats, channels and ticket volume, a Fleet plan for teams with several products, and paid setup for teams who want you to write macros and map their contracts.
$245 plus setup
$2,500
$12,000
$60,000
First desk
5 dapps
$49 a month + $250 setup
Known in one ecosystem
35 dapps
$49 to $149 a month
Shared explanations
200 dapps
Mixed plans
Default dapp desk
1,000 dapps
Mixed plans + white label
- Plain transaction explanations that relieved users share
- The weekly cause report that sells itself to founders
- Launch week setups, when a dapp expects a wave of new users
Illustrative stages, not a forecast. Results depend on you and the market; nothing here is guaranteed.
Pick your destination
Grow it into a business
Every dapp with users has a founder answering 'where is my money' at midnight. Teams pay quickly for one queue and answers they do not have to decode by hand.ARRIVE: Five dapps on a paid Hull plan and your first $245 a month.5 moves · first one within the hour →Raise for it
Support is where onchain products lose new users. A shared library of plain explanations for contract errors is a public good with a clear network effect.ARRIVE: One grant or accelerator application submitted with real ticket data.4 moves · first one within the hour →Become a real builder on a chain
A transaction reader tied to real dapps on Base and Arbitrum, with an open explanation library, is builder history that shows. Airdrops are never guaranteed. You are positioning, not buying a payout.ARRIVE: Help Hull deployed under your own accounts, an open explanation list published, and a build log.4 moves · first one within the hour →Win with it at hackathons
A transaction explainer is easy to demo, useful to every judge who ever had a failed transaction, and fits developer tooling and user experience tracks.ARRIVE: One hackathon submission with a working reader on a sponsor's contracts.4 moves · first one within the hour →Run your own work on it
If you answer support for your own dapp, one queue and a reader give you back the hours you spend in explorers and switching apps.ARRIVE: Your own support in one queue and a measured first reply time.4 moves · first one within the hour →Get your people moving
Most people who lost money in crypto were helped by a fake support account. Teaching what real support looks like protects people and builds trust.ARRIVE: One public post that teaches how to get real help safely.4 moves · first one within the hour →Partner with founders and projects
Wallets, bridges and RPC providers cause many of the tickets small dapps get. A partner who shares explanations helps everyone and brings you installs.ARRIVE: One partner who links your explanations for their users.4 moves · first one within the hour →Prove your skills with it
A support desk with real response times and a transaction reader shows you can make onchain products humane, which clients and employers look for.ARRIVE: A case study page with numbers and screenshots.4 moves · first one within the hour →Sell it as a service
Many teams would rather hand support off entirely. With Help Hull you can run first line support for several dapps at once, for a monthly fee.ARRIVE: One dapp paying you to run its first line support.4 moves · first one within the hour →Moored nearby
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